Minimum withdrawal amount is ৳500. Withdrawals are available via bKash, Nagad, and Rocket. Please note that the mobile number registered to your account must match the number linked to your payment account — a mismatch may cause your withdrawal to be held.
A Few Things to Keep in Mind: If KYC verification is incomplete, larger withdrawals may be delayed. Withdrawals from bonus balance require the wagering conditions to be met first. After submitting a withdrawal request, you can track its status under "Account > Transaction History". If it takes more than 15 minutes, contact support — it will be resolved promptly.
Available tools:
• Deposit limit: Set a daily, weekly, or monthly deposit limit. Reducing your limit takes effect immediately; increasing it requires a 72-hour waiting period.
• Session Time Limit: Set a daily time limit for using the site; you'll receive a reminder when your time is up.
• Loss Limit: Once you've lost a set amount, the system will automatically stop your betting.
• Cooling-Off Period: Temporarily suspend your account for anywhere from 7 days up to 6 months.
• Self-Exclusion: For extended breaks — once activated, it cannot be cancelled before the set period ends.
If you can't find the setting, reach out via live chat and our support team will assist you directly. For more details, Responsible Gaming Visit the page.
However, processing times may vary in certain cases:
• Sports Betting: Settlement happens once the match result is officially confirmed — usually within 5–10 minutes of the match ending.
• Casino Games: Instant — your balance updates as soon as the round ends.
• Promotional Bonus: Deposit bonuses are usually credited within 1–5 minutes of your deposit. Special event bonuses are added within 24 hours.
• Cashback: Weekly cashback is credited automatically every Monday morning.
If the amount still hasn't appeared in your balance after 30 minutes, check "Account > Transaction History". If it's not showing there either, contact support with your ticket number and bet details — it will be resolved within 2 hours.
General tournament rules:
• Placing bets on specific games or sports during the tournament earns you points. Rankings are based on either the highest winnings or the most points accumulated.
• Minimum bet amount is generally ৳100 or more to earn points.
• The tournament leaderboard updates in real time — you can check your position at any point.
Prize distribution: The top 10 to 50 players at the end of a tournament receive prizes, which may include cash, free bets, or bonus credits. Prizes are automatically credited to your account within 24 hours of the tournament ending.
To view active tournaments Latest promotions Visit the page.
Steps to Enable 2FA:
Step 1: Log in to your account and click the profile icon in the top right corner.
Step 2: Go to Settings → Security → Two-Factor Authentication.
Step 3: Select the "SMS OTP" option — a verification code will be sent to your registered mobile number.
Step 4: Confirm with the code. From that point on, a 6-digit OTP will be sent to your mobile every time you log in.
Important: If 2FA is enabled, please notify Support before changing your mobile number. You also have the option to use an app-based authenticator such as Google Authenticator, which is more secure as it works without an internet connection. Any changes to your 2FA settings — whether enabling or disabling — will trigger a notification to your account email.
• Repeated Incorrect Password Attempts: Entering the wrong password 5 times in a row will automatically lock your account for 30 minutes. Try again after 30 minutes.
• Security notice: If unusual activity is detected, the system will temporarily suspend the account and send an SMS to the registered mobile number.
• Rule violation: Accounts may be suspended for creating multiple accounts or misusing bonuses.
• Self-Requested Lock: If a self-exclusion or cooling-off period is currently active.
What to do:
1. First, try resetting your password — go to the "Forgot Password?" link on the login page.
2. If it still doesn't work, contact support via live chat or support@tkk1971.best Send us an email.
3. Your account will be recovered once your identity is verified using your National ID and registered mobile number.
Response Time: Live chat averages 2 minutes; email queries are answered within 24 hours.
Steps to change your mobile number:
Step 1: Contact support via live chat or email and submit a request to change your mobile number.
Step 2: To verify your identity, please provide a photo of your National ID card along with the OTP sent to your previous number (if available).
Step 3: Once verified, an OTP will be sent to the new number — enter it and your number will be updated.
Information You Can Update Yourself: Your name, email, and profile picture can be updated directly from Settings → Profile in your account. Note that changing your name may require KYC re-verification.
Important: Make sure the mobile number linked to your betting account matches your bKash/Nagad number — a mismatch will cause withdrawal issues. After changing your number, you'll need to set up 2FA again.